WHAT IS OUR REFOUND POLICY 

We offer a 14-day money-back guarantee for all our products and services. If you are not satisfied with your purchase, you can return it within 14 days of receiving it and get a full refund. The products must be unused, unopened, and in their original packaging. The services must be cancelled before the start date.

HOW DO I REQUEST REFOUND 

To request a refund, please contact us at [email protected]. You will need to provide your order number, name, and email address. We will process your refund within 14 days of receiving your request.

WHO PAYS FOR THE RETURN SHIPPING 

You are responsible for paying for the return shipping costs. We recommend that you use a trackable service and keep the proof of postage. We are not liable for any lost or damaged items during transit.

CAN I EXCHANGE MY PRODUCT 

We do not offer exchanges for our products. If you want a different product, you will need to return the original one and place a new order.

WHAT IF I RECIVE A FAULTY OR DAMAGED PRODUCT 

If you receive a faulty or damaged product, please contact us as soon as possible at [email protected] or call us at +48 123 456 789. You will need to provide your order number, name, email address, and a photo of the defect. We will either send you a replacement or issue a refund, depending on your preference.